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Messages from the Executive Vice President

December 17, 2010

Planning Process Moving Forward: Guiding Principles Completed for Renovation and Construction Projects

I am pleased to report that the planning process is well underway for our new patient care tower and the first large-scale renovations to John Dempsey Hospital. Earlier this fall, many people from throughout the Health Center participated in visioning meetings as well as in detailed, forward-looking sessions with our architectural planning firm, SBA/HKS Architects. In addition, many others submitted suggestions directly to me or through their supervisors.

In all, the innovative patient- and family-centered ideas that came from our community were truly inspiring. With your input and insights, we worked together with SBA/HKS to complete the creation of Guiding Principles for the overall project. This marks a significant milestone in the planning process.

The Guiding Principles, which are listed below, will direct and shape many key decisions in the years ahead. I am very grateful to all who gave their time, talent and best thinking to this process.

Looking forward, we expect to share recommendations from SBA/HKS in early 2011 about the site plans for the construction and renovation projects. They are busily working on those details now. Again, many thanks to all who have contributed to this exciting project Ė please do not hesitate to continue sharing your thoughts and suggestions with me.


Cato T. Laurencin, M.D., Ph.D.
Vice President for Health Affairs
Dean, UConn School of Medicine

Guiding Principles
Customer Experience Create a safe, secure and healing environment; a place where patients and their families are full partners in the healing process, where care is easily found and superbly provided by superior caregivers and that embraces the rich diversity of our community.
Safety and Reliability Design a facility that promotes the delivery of safe, reliable patient care and provides a safe working environment resulting in optimal outcomes.
Image Create an enduring facility that fosters a warm, peaceful and welcoming environment and supports the hospitalís distinctive clinical, academic and research mission.
Staff and Faculty Experience Create a healthy work environment that helps attract and retain highly qualified faculty, staff and students and seamlessly integrates clinical learning.
Operational Excellence Design a facility that enhances operational excellence and efficiencies, with a focus on safety, satisfaction, optimal patient outcomes and is capable of adapting to evolving standards of patient care through 2100.
Technological Excellence Design a facility with progressive and adaptive technologies that will empower patients and their healthcare providers to participate together in the healing process.
Fiscal Stewardship With an eye toward the future, invest thoughtfully and carefully in capabilities and systems that will maximize return on investment, achieve immediate and long-term financial viability and ensure future flexibility and adaptability.
Design Amenities Create an open, soothing and calming environment, using design aspects such as abundant natural light, connections to the outdoors and evolving technologies to help promote communication among and between healthcare professionals, patients and families.
Environmental Excellence Design and construct a LEED Gold Certification patient tower, that cost effectively incorporates sustainable design practices that reflect new innovations as well as long term needs.
UConn Brand Reinforce the hospitalís connection to the University of Connecticut, its schools, constituencies and vast research enterprise throughout the design.