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December 18, 2012

A Thought for the Holidays and Beyond

Many of us come to the Health Center as patients. Some of you have told me how great it felt to be treated as a VIP when you told your doctor, nurse, registration staff, or other health professional that you work at the Health Center. To me, treating our colleagues and their families as special when they are patients, not providers, is the Health Center at its finest.

I urge everyone at the Health Center to support the message that if you work here, you will be treated as a VIP. If you work here, you should feel assured that we will go out of our way to take special care of you – whether providing a hot cup of coffee, squeezing you into a doctor’s busy schedule, giving an extra fluff to your pillow, or just sharing an extra big smile. We are, after all, one family.

Of course, you don’t have to identify yourself as working at the Health Center when you come for care. If you do so, however, we will take the special care of you that you deserve.

In celebration of the holiday season, please be sure to stop by the rear of the Food Court or the Munson Road cafeteria on Thursday, December 20, from 6:30 to 9 a.m. for complimentary coffee and pastries.

Happy Holidays!

Frank M. Torti, M.D., M.P.H.
Executive Vice President for Health Affairs
Dean, School of Medicine