Health Information Management/Medical Records

The University of Connecticut Health Center Health Information Management Department maintains and safeguards the confidentiality of medical record information in accordance with the patient’s right to privacy and legal requirements governing such.

The medical record and its contents are the property of the UConn Health Center, however, patients and their legal representatives are entitled to inspect or obtain copies of the information contained within it.

How do I obtain a copy of my medical record?

All copies of medical records are released from the Health Information Management Department/Release of Information Office.

Other forms of health information such as x-ray films and lab slides not considered part of your medical record must be requested from those specific departments in which they reside (Radiology Department, Laboratory Medicine Department) see below.

Also, be advised that your medical record does not contain billing information. Contact the Patient Financial Services Department to obtain copies of billing records you may need. See below.

You may obtain copies by completing the attached Authorization to Obtain and/or Disclose Health Information in order to allow for disclosure of your records to yourself or to another entity. This form must be utilized as handwritten letters from the patient will not be accepted as authorization to disclose records.

To help us expedite your request for release of information please take note of the following when completing this form:

• Please print clearly.
• Be sure to indicate dates of treatment for records needed.
• Be sure to indicate specific type of records being requested (e.g., lab results, physical therapy, emergency department).
• If records being requested are clinic records, please indicate specific clinic(s)
• Specify the reason that you are requesting these records (e.g., continued care, legal, insurance, personal reasons, etc.).
• Sign the authorization form (the patient must sign for their own medical record, in the case of a minor the parent or legal guardian must sign).
• Include the FULL name and COMPLETE address to whom you would like these records sent.

If you have any questions with regards to completing this form or release of information in general, contact us at 860-679-2787.

Once completed, this form may be dropped off at the Health Center’s Release of Information Office (2nd Floor, main building, room C2077), faxed to 860-679-1273 or mailed to:

Release of Information
UConn Health Center
263 Farmington Avenue
Farmington, CT 06030-2260

Is there a charge associated with my request for copies?

Yes, be aware that there may be a charge associated with the copying of your medical records. If that is the case you will be billed accordingly.

How do I go about obtaining other non-medical record information like x-ray films, lab slides and billing records?

For John Dempsey Hospital billing records, call 860-679-2795.

For UConn Medical Group/UConn Health Partners billing records, call 860-679-2689.

For radiology films, contact the Diagnostic Imaging Department film library at 860-679-2441.

To obtain a copy of your pathology report(s) and slide(s) for the purpose of a second opinion or to transfer care, follow the steps below to help expedite the timely release of the slide(s) and written report(s):

1. Complete the Authorization to Obtain and Release Pathology Slides/Reports and leave nothing blank.

2. After completing the Release Form, you can:

• Mail the form to:
  UConn Health Center
  Department of Anatomic Pathology
  263 Farmington Avenue
  Farmington, CT 06030-3985

OR

• Fax the form to: 860-679-4334

OR

• Bring the form to:
  UConn Health Center
  Department of Anatomic Pathology
  Main Building
  For directions, call 860-679-2980
  

If you have any questions, please call the Department of Anatomic Pathology at 860-679-2980 between the hours of 8 a.m. and 5 p.m., Monday through Friday.